Dealing with Common Rental Issues

This handy guide provides practical advice for renters to help you navigate the Scottish rental market with confidence.

Date:

2 October, 2025
Dealing with Common Rental Issues

You may have been in your rental property for a while or perhaps you’ve just moved in. Things may be smooth sailing at the moment.

But what should you do if a problem were to arise? Whether you’re dealing with maintenance issues, disputes with your landlord, noisy neighbours or navigating lease agreements, knowing how to address these problems can make your rental experience much smoother.

This handy guide provides practical advice for renters to help you navigate the Scottish rental market with confidence.

Tackling Maintenance Problems

Maintenance issues are a common concern for renters. Here’s how to handle them effectively:

  • Report issues promptly: As soon as you notice a problem, inform your landlord or letting agent. Provide a detailed description of the issue and any relevant photos. At Dwello, you can do this through the Fixflo portal on our website.
  • Know your rights: In Scotland, landlords are legally required to maintain the property to a certain standard. This includes ensuring that the property is fit for human habitation, safe and free from hazards.
  • Keep records: Document all communications with your landlord regarding maintenance issues, including emails, letters and photos. This will be useful if you need to escalate the matter.

Dealing with Noisy Neighbours

Noise issues can significantly impact your quality of life. Here’s how to address them:

  • Speak to your neighbour: If it feels safe and appropriate, try talking to your neighbour about the noise. They may not be aware of the disturbance they’re causing.
  • Keep a noise diary: Document instances of excessive noise, including dates, times and the nature of the noise. This can be helpful if you need to escalate the issue.
  • Contact your landlord or letting agent: Inform your landlord or letting agent about the noise problem. They may be able to intervene and address the issue with your neighbour.
  • Seek help from local authorities: If the noise persists, you can contact your local council’s environmental health department. They have the power to investigate and take action against persistent noise nuisances.

Resolving Disputes with Your Landlord

Disagreements with your landlord can be stressful, but they can often be resolved through effective communication and understanding. Communicate openly: If you have a concern or disagreement with your landlord, address it promptly and respectfully. Clearly explain the issue and what you’d like to be done to resolve it.

Navigating Lease Agreements

Understanding your lease agreement is crucial to ensuring a smooth rental experience. Here are some key points to consider:

  • Read the lease thoroughly: Take the time to read your lease agreement carefully. Ensure you understand all the terms and conditions, including your responsibilities and those of your landlord.
  • Clarify unclear terms: If there are any terms or clauses you don’t understand, ask your landlord or letting agent to explain them. It’s important to have a clear understanding before signing the lease.
  • Know the terms of termination: Familiarise yourself with the terms of ending the lease, including notice periods and any conditions you must meet. This will help you avoid any potential penalties or disputes when you decide to move out.

By being proactive and informed, you can effectively handle common rental issues and enjoy a more positive rental experience.

Has the time come to find a new rental property? Why not pop in and see us at Dwello? You’ll find us at 117 Byres Road, Glasgow. Or you can view all of our properties online here.